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Royston Health Centre |
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Melbourn Street | ||||
Royston | ||||
Herts | ||||
SG8 7BS |
Please call 01763 242981 to make an appointment.
We also offer pre-bookable appointments for patients with their own GP For Out-of-Hours EMERGENCIES please call the following telephone numbers: 6.30pm - 8.00am Telephone: Herts Urgent Care - 03000 333 333 8.00am - 8.30am Telephone: 01763 249179 6.00pm - 6.30pm Telephone: 01763 249179
or you can telephone NHS Direct for advice on 0845 46 47 |
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NHS Hertfordshire (the primary care trust) wants to gather patient views about the dispensing (prescription) services available at our
surgery. You can complete their short survey by clicking here
Home Visits
If you are too ill to visit the surgery a doctor will visit you at home. It helps if the request
is made before 10.30am. Please do not be offended if the receptionist asks you for details. On average
seeing a patient at home takes four times longer than seeing a patient at the Health Centre, which is why,
when possible, we prefer to see patients at the Health Centre
Disabled Patients
All our rooms are on ground level. We have automatic entrance doors and a disabled toilet
Chaperones
Please ask the receptionist if you require a chaperone for "intimate examinations"
Are you a Carer?
If you care for a relative, friend or neighbour please let a member of staff know so that we can update your records.
You can also visit the Carers in Hertfordshire website by clicking here for information
Confidentiality
The Practice treats all information given with full confidentiality, but at times information does need to be
shared with other Health Care Services for the benefit of the patient. Full details of our Data Handling Policy is in
leaflet form available from Reception.
Primary Care Trust
Our Primary Care Trust is:
East and North Herts PCT, Charter House, Parkway, Welwyn Garden City, AL8 6JL.
Telephone Number: 01707 390855
Your responsibilties as a patient
If you need to cancel a pre-booked appointment, please telephone reception to do this.
Your appointment can then be used for another appointment. Our staff work hard to provide you with the best possible care.
Warning - Abuse of Staff
We will NOT tolerate verbal or physical abuse to our staff or damage to our property.
All such incidents will be treated seriously and may lead to the removal of a patient from our list.
Home Visits
If you are too ill to visit the surgery a doctor will visit you at home. It helps if the request
is made before 10.30am. Please do not be offended if the receptionist asks you for details. On average
seeing a patient at home takes four times longer than seeing a patient at the Health Centre, which is why,
when possible, we prefer to see patients at the Health Centre
Disabled Patients
All our rooms are on ground level. We have automatic entrance doors and a disabled toilet
Chaperones
Please ask the receptionist if you require a chaperone for "intimate examinations"
Are you a Carer?
If you care for a relative, friend or neighbour please let a member of staff know so that we can update your records.
You can also visit the Carers in Hertfordshire website by clicking here for information
Confidentiality
The Practice treats all information given with full confidentiality, but at times information does need to be
shared with other Health Care Services for the benefit of the patient. Full details of our Data Handling Policy is in
leaflet form available from Reception.
Primary Care Trust
Our Primary Care Trust is:
East and North Herts PCT, Charter House, Parkway, Welwyn Garden City, AL8 6JL.
Telephone Number: 01707 390855
Your responsibilties as a patient
If you need to cancel a pre-booked appointment, please telephone reception to do this.
Your appointment can then be used for another appointment. Our staff work hard to provide you with the best possible care.
Warning - Abuse of Staff
We will NOT tolerate verbal or physical abuse to our staff or damage to our property.
All such incidents will be treated seriously and may lead to the removal of a patient from our list.
If you care for a relative, friend or neighbour please let a member of staff know so that we can update your records.
You can also visit the Carers in Hertfordshire website by clicking here for information
Confidentiality
The Practice treats all information given with full confidentiality, but at times information does need to be
shared with other Health Care Services for the benefit of the patient. Full details of our Data Handling Policy is in
leaflet form available from Reception.
Primary Care Trust
Our Primary Care Trust is:
East and North Herts PCT, Charter House, Parkway, Welwyn Garden City, AL8 6JL.
Telephone Number: 01707 390855
Your responsibilties as a patient
If you need to cancel a pre-booked appointment, please telephone reception to do this.
Your appointment can then be used for another appointment. Our staff work hard to provide you with the best possible care.
Warning - Abuse of Staff
We will NOT tolerate verbal or physical abuse to our staff or damage to our property.
All such incidents will be treated seriously and may lead to the removal of a patient from our list.
The Practice treats all information given with full confidentiality, but at times information does need to be shared with other Health Care Services for the benefit of the patient. Full details of our Data Handling Policy is in leaflet form available from Reception.
Primary Care Trust
Our Primary Care Trust is:
East and North Herts PCT, Charter House, Parkway, Welwyn Garden City, AL8 6JL.
Telephone Number: 01707 390855
Your responsibilties as a patient
If you need to cancel a pre-booked appointment, please telephone reception to do this.
Your appointment can then be used for another appointment. Our staff work hard to provide you with the best possible care.
Warning - Abuse of Staff
We will NOT tolerate verbal or physical abuse to our staff or damage to our property.
All such incidents will be treated seriously and may lead to the removal of a patient from our list.
Our Primary Care Trust is:
East and North Herts PCT, Charter House, Parkway, Welwyn Garden City, AL8 6JL.
Telephone Number: 01707 390855
Your responsibilties as a patient
If you need to cancel a pre-booked appointment, please telephone reception to do this.
Your appointment can then be used for another appointment. Our staff work hard to provide you with the best possible care.
Warning - Abuse of Staff
We will NOT tolerate verbal or physical abuse to our staff or damage to our property.
All such incidents will be treated seriously and may lead to the removal of a patient from our list.
Site created and maintained by: Gill Crouch
Last updated: 19.08.2010
© Copyright Royston Health Centre 2008