MD, MRCP, MRCPCH, MSc

Dr Kenneth van Terheyden

MB, BS(1977), LRCP, MRCS

Dr John Wright

MA, MB, BS(1984), MRCGP

All our doctors prefer to see their own patients to provide you with continuity of care which is better for both you and your doctor. However, if you need to be seen urgently and your doctor is not in surgery that day, you will be offered an appointment with another doctor.

If there are times when you need to be seen urgently or on a particular day and your doctor's surgery is fully booked, the receptionist will take a message, including your name and contact number. She will ask you for details about why you need to be seen, so that your doctor can assess how best to deal with your problem. The message will be sent down to the doctor who can then allocate a special appointment. Sometimes the doctor may be able to deal with your problem on the telephone.

If you do not need to be seen urgently, please be prepared to book an appointment a week or two ahead. This helps us keep spaces free for medically urgent problems each day.

Some consultations will take longer than others and sometimes the doctor may be called out on an emergency. These can obviously lead to delays and will make appointment times run late. In these circumstances we would really appreciate your patience.